I have been attending HeartStart classes for PALS a few years now. This year was my first time renewing my license utilizing their self guided manikin for my skills check off. I was a little apprehensive at first but they made sure I was set up for success! I completed the online course work, which took much longer than I expected to completed. Almost 9 hours! The skills portion was easy to schedule online, with many time slots available. They sent me a couple email reminders that included, how to find the location and access the office that does not have a person there. However, the instructions were so clear that I had no problems accessing the necessary tools. They also included videos to help prepare you for success. I did take the time to watch each of them and I believe they truly helped me be successful! Operating the laptop computer and following the instructions to complete the necessary skills check off was easy! I did have to repeat one of the skills as I was getting used to the infant cpr portion. But it was no problem and I was actually happy to have additional time to repeat this skill. The manikin provides instant feedback and I found this very helpful. I’m quite satisfied with this new way to renew my license and happy I completed everything within 20 minutes!